Inbound reception
Answer every booking inquiry instantly: availability, rates, packages, special requests. Escalates to reservations with full context when it matters.
Answers every guest.
Talks like a local.
Books the stay.
Watch a stay happen: the guest finds you, chats on WhatsApp, then simply talks, and Dalhive carries one thread from the first tap to the paid booking. Arabic and English. 24/7.
< 800msresponse latency
One threadsite → WhatsApp → voice
9+Arabic dialects
24/7always answering
Al Bahri Resort & Spa
★★★★★ · Palm Jumeirah, Dubai
Deluxe Sea ViewAED 1,150 / night
Instant reply · Arabic & English
‹Dalhive Concierge online📞
Dalhive ConciergeVoice call · 0:00
🇦🇪 UAEMissed-call recovery🇸🇦 Saudi ArabiaStaycation packages🇶🇦 QatarPayment-link follow-up🇰🇼 Kuwaitخليجي · مصري · شامي🇧🇭 BahrainRoom availability🇴🇲 OmanUpsell spa & late checkout🇪🇬 EgyptBooking confirmations🇯🇴 JordanArabic & English · 24/7
Product
One agent.
Every conversation.
Inbound or outbound, Dalhive handles the calls your team can't, and shouldn't have to.
Greets every guest in their dialect, and switches mid-call.
Outbound follow-up
Payment-link reminders, booking confirmations, missed-call recovery and upsell offers: polite, persistent and on-brand.
Booking intelligence
Every conversation transcribed, summarized, tagged and synced to your CRM. Lead source, intent and conversion analytics in real time.
Dialect-native, not dialect-tolerant
Most voice AI treats Arabic as one language. Dalhive is trained on real regional speech: Khaleeji, Masri, Shami and more. It switches mid-call when your caller does.
- Code-switching between Arabic and English mid-sentence
- Local names, places and number formats pronounced correctly
- Tone tuned to regional etiquette: formal when needed, warm always
The ecosystem advantage
Most voice AI reads a script.
Ours reads your business.
Dalhive holds a live model of your ecosystem: customers, orders, inventory, appointments, policies. It acts on that model mid-call. That's the difference between answering the phone and actually resolving it.
Dalhive
agent
agent
CRM & guest history
PMS & reservations
Availability & rates
WhatsApp & SMS
Payment links & invoices
Guest requests & upsells
Policies & knowledge
PBX & telephony
Knows the guest before hello
Phone number in, full context out: past stays, this booking, last conversation and payment status, loaded before the first word.
Acts, not just answers
Checks availability, confirms the booking, sends the payment link, updates the CRM. Inside your systems, mid-conversation, with an audit trail.
Always current
Rates, availability and policies sync continuously. The agent never quotes yesterday’s price or an oversold room.
For Hospitality
Turn WhatsApp inquiries
into paid bookings.
Dalhive responds instantly to guest inquiries across voice and WhatsApp: qualifying needs, recommending the right room or package, updating your CRM, triggering payment links, and handing off to reservations staff when needed.
Staycation & package inquiries
Room availability questions
WhatsApp lead follow-up
Missed-call recovery
Payment-link follow-up
Booking confirmation
Upsell breakfast, spa, airport pickup, late checkout
Arabic & English guest conversations
How it works
From first inquiry
to paid booking.
Reach out & reply
Your team sends curated room or package photos on WhatsApp. The guest replies by voice note, call or text. Dalhive picks it up instantly.
Qualify the guest
It captures dates, number of guests, room preference, budget and special requests, in Arabic or English, around the clock.
Update CRM & check availability
Lead source, intent, package and booking stage are logged to your CRM, and availability is checked with your reservations system.
Close with a payment link
It confirms the details, sends a payment link on WhatsApp, and marks the CRM paid or pending on the webhook, or hands off to your staff.
Why Dalhive
The hive advantage
Complete ecosystem understanding
Contact center platforms bolt AI onto a phone system. Dalhive starts from your data (CRM, orders, calendar, payments) so the agent resolves calls instead of deflecting them.
Arabic-first, not Arabic-added
Dialect-native speech models built for the region from day one, not a translation layer on a Western stack.
Data stays in the region
In-region hosting options in the UAE and Saudi Arabia for data-residency and compliance requirements.
Outcomes, not seats
Pricing aligned to resolved calls and outcomes, not per-agent licenses that punish growth.
Pricing
Start small. Scale loud.
Launch
Pilot / 30 days
- 1 voice agent, 1 use case
- Up to 1,000 call minutes
- Arabic + English
- Transcripts & summaries
Most popular
Growth
Usage-based / month
- Unlimited agents & use cases
- CRM, calendar & WhatsApp integrations
- Live human handoff
- Analytics dashboard
Enterprise
Custom / annual
- In-region data residency
- Custom voices & SLAs
- Dedicated success engineer
- Security review & DPA
Live demo
Don't read about it.
Hear it answer.
Drop your number and Dalhive starts a WhatsApp conversation in seconds. See how it qualifies an inquiry and walks it to a payment link, then continue by voice.